# - Các lỗi không nghe hoặc không nói được

- [+ Check cài đặt trong App](https://hotro.voip24h.vn/huong-dan-softphone/he-dieu-hanh-windows/phan-mem-microsip/cac-loi-thuong-gap-microsip/cac-loi-khong-nghe-hoac-khong-noi-duoc/+-check-cai-dat-trong-app.md): Đầu tiên chúng ta kiểm tra lỗi từ phía app trước
- [Check cài đặt máy tính](https://hotro.voip24h.vn/huong-dan-softphone/he-dieu-hanh-windows/phan-mem-microsip/cac-loi-thuong-gap-microsip/cac-loi-khong-nghe-hoac-khong-noi-duoc/check-cai-dat-may-tinh.md)
- [- Lỗi không nghe được](https://hotro.voip24h.vn/huong-dan-softphone/he-dieu-hanh-windows/phan-mem-microsip/cac-loi-thuong-gap-microsip/cac-loi-khong-nghe-hoac-khong-noi-duoc/check-cai-dat-may-tinh/loi-khong-nghe-duoc.md)
- [Lỗi nói phía khách hàng không nghe thấy](https://hotro.voip24h.vn/huong-dan-softphone/he-dieu-hanh-windows/phan-mem-microsip/cac-loi-thuong-gap-microsip/cac-loi-khong-nghe-hoac-khong-noi-duoc/check-cai-dat-may-tinh/loi-noi-phia-khach-hang-khong-nghe-thay.md)


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